Straight answers from the team behind Underheard.
How staffing agencies stop no-shows and fill every shift, and how research teams hear real customers in days. Pick a guide.
Every guide
Staffing
For agencies that fill shifts and place workers.
- Stop no-showsUnderheard calls your workers before the shift, gets a clear yes or no and lines up cover. Every answer goes back into your ATS before the next shift.
- Fill open shiftsUnderheard calls your temp bench at once to fill open shifts fast, find available cover and write each answer to your ATS for your recruiter to confirm.
- Will workers hang up on AI?Candidates answer Underheard AI calls about real shifts, with 1,151 called and 199 saying yes for Kollabo, plus live hand-offs to your recruiter.
- Candidate ghostingUnderheard calls and texts silent candidates, checks what changed and sends answers to your ATS. Get a clear follow-up order before the first shift starts.
- Staffing automationChoose what your staffing agency should automate first. Underheard screens applicants, checks worker availability and sends every answer back into your ATS.
- AI voice agents for staffingCompare 11 AI voice agents for staffing agencies and choose Underheard to call workers, check availability, offer shifts and write the answers into your ATS.
- Phone screening questions for temp applicantsUse job-related phone screening questions for temp applicants. Check experience, availability, shift and site, then review answers before confirming a booking.
Market research
For teams that need to hear real customers.
- AI-moderated interviewsRun AI-moderated interviews with real people. Get spoken answers, relevant follow-ups and findings tied to the interviews. Stop booking every session.
- Focus group alternativesCompare six focus group alternatives for a small insights team, understand the cost drivers and choose how to get useful answers without booking another room.
- Survey open endsGet more from open-ended survey questions with Underheard’s spoken follow-ups, turning customer answers into themes, counts and quotes you can check.
- Market research costMarket research costs $5,000 to $60,000 a study. See what surveys, focus groups and interviews cost, where the money goes and how to spend around 70% less.
- AI market research toolsCompare 10 AI market research tools for real customer interviews. See how Underheard turns spoken answers into clear findings, with every source attached.
- Qualitative brand trackingExplore qualitative brand tracking between research waves. Underheard repeats interviews to investigate shifts, with themes and quotes tied to source answers.