Most voices go unheard.
We help companies listen.
Underheard runs real interviews with real people, led by an AI interviewer. Companies use it to learn what their customers think and why, without months of fieldwork. We believe good decisions start with hearing from the people they affect.
Surveys tell you what. Conversations tell you why.
Most research still asks people to tick boxes. The answers are quick to count, but they rarely explain anything.
The reasons come out when someone asks a good question and keeps listening. Until now that took a researcher, a calendar full of calls and weeks of work, so most companies only spoke to a handful of people.
We started Underheard in Zurich in 2026 to make a real conversation with every customer as easy as sending a survey.
Our mission is to help every company hear from the people it serves, in their own words.
Three things we will not trade away
Every finding points back to what a person actually said. Nobody has to take a chart on faith. Open the interview behind any number and read it in their own words.
Everyone hears at the start that they are talking to an AI interviewer. They can stop whenever they like, and one email deletes their interview. We would rather lose an answer than mislead anyone.
Conversations are stored in the EU. Nobody trains AI models on them, not us and not the providers we work with. Every customer can sign our data processing agreement before the first interview.
For teams that need to hear from real people.
Research teams and brands use Underheard to hear from hundreds of people in days. Each person gets a real conversation, in their own language, at a time that suits them. Recruiters use it to call and screen every candidate.
A small team that would rather build than talk.
Four habits keep us honest.
We talk to customers every week, the same way our product does. Most of what we build starts with something one of them said. When a request is unclear, we ask before we build.
We look for the smallest change that fixes the real problem, then we ship it. When something feels complicated, we step back and find the simpler path. A working thing in front of people beats a perfect plan.
If something needs a manual, we are not done building it. We cut steps, settings and words until the product explains itself. The same goes for how we write and how we work.
Whoever picks up a problem sees it through to the end. We are a small team, so nobody waits for permission. You get as much responsibility as you want to carry.
Want to help companies listen?
We are a small team out of Zurich and San Francisco, building for companies around the world. If that sounds like you, we would like to hear from you.
See open roles →Let's talk.
Tell us what you want to learn from your customers, and we will show you what an interview sounds like.
Book a demo