The Classet alternative that calls your bench for every order.
An AI voice agent that screens new applicants, then matches your workers to each job order and calls them about the shift.
Just some of the teams that already put Underheard on the phone.
Calls go out. Answers come back.
Every call,
on the record.
- Outcome
- Qualified, Available, Confirmed
- Needs you, for a recruiter
- Answers
- Licenses, transport, gear, start time
- Written back to your ATS
- Summary and transcript
- A short summary up top
- Every word underneath
Why agencies want more than a screened list.
Every job order, matched and called.
It picks the workers who fit the order, phones them and marks who is in for your recruiter.
See shift calls
Past workers, back on a job.
It rings the people you placed before and the ones who went quiet, and asks who is free this week.
Call your bench
Every booking waits for your recruiter.
The agent lines up the shift. Your recruiter checks it and confirms it from one list.
Who confirms the shiftAgentHi Kim, it's Brightline Staffing's AI assistant. Riverside Distribution needs a forklift operator on evenings next week. Are you interested?
KimYes, evenings work for me now.
AgentThanks, Kim. Sam will confirm the evening shifts with you today.
Set it up in minutes.
Describe the job and your agent is ready in ten minutes. Add your list and it calls at any hour, so your recruiters place faster.
Start freeMatches workers to orders.
Each order gets a ranked list of your best-fit workers, and the agent calls to check who is free.
Live to your recruiter.
Your recruiter hears a quick spoken recap, then takes over with the worker still on the line.
Takes the 5 AM call-off.
It picks up sick calls and timesheet questions at any hour, then rings your bench to cover the shift.
120+ languages on the call.
Each worker talks in their strongest language, and the answers still land in your ATS.
Matched, called and confirmed, order after order.
| underheard. | Classet | |
|---|---|---|
| Matches the right workers to each job order | Underheard: yes. Matches the right workers to each job order | Classet: no. |
| Screens applicants by phone | Underheard: yes. Screens applicants by phone | Classet: yes. |
| Offers a second job on the same call | Underheard: yes. Offers a second job on the same call | Classet: no. |
| Writes every answer back to your ATS | Underheard: yes. Writes every answer back to your ATS | Classet: yes. |
| Texts your workers | Underheard: yes. Texts your workers | Classet: yes. |
| Calls at any hour | Underheard: yes. Calls at any hour | Classet: yes. |
| Speaks your workers' languages | Underheard: 120+ languages | Classet: 25+ languages |
| Hands live calls to your recruiter | Underheard: yes. Hands live calls to your recruiter | Classet: no. Calls back later |
How Underheard and Classet differ after the first call.
What Classet AI does
Classet's product page puts its split in one line: Joy runs the first interview and your team makes the call. Joy phones the applicants you pick, asks your questions, follows up when someone misses the call and sends over a summary, recording and transcript. Underheard runs that first interview too, then keeps calling after the placement. It rings placed workers when a shift opens, answers their timesheet questions and checks in during their first week on the job.
Classet's AI recruiter and Underheard's agent
Classet's staffing page ties each Joy interview to the job order the candidate applied to. For agencies with many orders, the page describes one general intake interview, after which Joy records the preferences and the recruiter does the matching. Underheard's Search & Match takes that step off your recruiter's desk. It finds the top candidates for every order with a match score, phones them and confirms who is free, so your recruiter starts from a list of yeses.
Classet, Underheard and Bullhorn
Classet's Bullhorn page says Joy writes a structured summary into the candidate's notes after each interview and links the recording and transcript to the record. Underheard fills the fields your recruiters search on in Bullhorn, Avionté, TempWorks and more: scores, skills, certifications and your own custom fields, with the resume parsed. Every call, text, email and transcript sits in one thread per worker, so the whole history is one click away.
The Classet AI interview and a live recruiter
Classet's help center says a candidate can leave the AI interview at any point. They move to a set stage in your ATS, and your recruiting team follows up by hand. With Underheard, a worker who wants to talk to someone is handed to your recruiter on the same call. The agent briefs your recruiter out loud in a few lines, then puts the worker through, so nobody has to start the conversation over.
More orders than recruiters? Let the agent make the calls.
It screens, matches and calls. Your recruiters confirm every booking.
A person when it matters.
When a worker asks for someone, the agent passes the call live to your recruiter.
How hand-offs work
Every call in one list.
Outcome, answers and transcript for each call, and the ones that need you on top.
See the Calls list
Answers land where you work.
Your ATS, CRM, sheet or chat tool, plus webhooks and an API for the rest.
Ask about your systemQuestions agencies ask about Classet.
What is Classet AI?
Classet is the company behind Joy, an AI recruiter that phones job applicants the minute they apply and runs the first interview. Its about page names three co-founders, Cooper Newby, Gino Rooney and Nick Jones. Classet sells to hiring teams in skilled trades, healthcare, warehouse, manufacturing, staffing and more. Underheard is built for staffing agencies. Its agent screens your applicants, then calls the workers you already placed about open shifts and takes their call-offs, and it texts them before and after each call.
How does the Classet AI interview work for candidates?
Joy calls the candidate as soon as they apply to a job order. Classet's staffing page says Joy asks the questions set for that order, such as shift availability, certifications, pay and start date, answers questions from the agency's FAQ and works in 25 or more languages. Underheard's agent also screens on your questions and answers what candidates ask about the job. Its calls run in 120+ languages, so a worker can reply in whatever language they use at home.
Are there Classet AI reviews?
A few, mostly on Classet's G2 page. Reviews tell you how the calls went at someone else's company, not how they will sound to your workers. The fastest test of any voice agent is a call you hear yourself. Open our staffing page, try a call from Underheard's agent in your browser, and judge the voice and the pace before any worker of yours gets a call.
Does Classet work with Bullhorn?
Yes. Classet's staffing page says its ATS Sync connects Joy to Bullhorn, so a new applicant on a job order starts the interview and the results go back to that candidate's record. Every call Underheard makes lands in Bullhorn, Avionté, TempWorks and more, from the first screen to a shift offer, a call-off or a first-week check-in, all on the same worker record your recruiters already open.
What is a Classet alternative for staffing agencies?
Underheard is a Classet alternative built for staffing agencies, and it covers the calls that come after the first screen. Classet's staffing page describes Joy's job as that first screen, with the recruiter reading the summary and deciding whom to submit. Underheard screens new applicants too, then pairs your workers with each job order, offers them the shift and takes their call-offs. Each booking goes out only after your recruiter confirms it. Plans start starting at $1,000 a month.
Is an AI interview a red flag?
No. Bullhorn asked candidates for its GRID Talent Trends 2026 report, and 92% rated AI voice interviews as good or better. For an hourly applicant, the real red flag is silence after they apply. Underheard's agent calls the moment the application lands, tells them about the job, takes their questions and runs your screen in their own language. Your recruiter then picks up with the answers already in the ATS.
What is the best AI recruiting platform?
For a staffing agency, the best AI recruiting platform is the one that makes the calls that eat your recruiters' day. Ask four questions. Does it phone new applicants right away? Does it call your workers about open shifts? Does it take call-offs? Does it log the answers in your ATS? Underheard handles all four in 120+ languages, and your recruiter has the final say on every booking.
Do job recruiters care if you use AI?
They care more about whether a candidate fits the job than about how the application was written. Now that AI can polish any resume, a phone screen is where you hear real answers on shifts, certifications and getting to the site. Underheard's agent asks every applicant your questions out loud and records each answer in your ATS, with the full transcript on the worker's page. Your recruiter judges the person, not the paperwork.
Hear it call for your next order.
Book a demoClasset details from classet.ai and Classet's help center, checked 4 November 2026.
By Navid Mani, co-founder and CEO of Underheard. Updated 4 November 2026.