Voice feedback for event agencies

Guest Debrief

Hear From Every Guest Within the Hour

The moment the event closes, your Voice Agent rings every guest, introduces itself on your client's behalf, and asks how the evening was.

Event closed

Lena Marsh

Voice Agent calling

Transcript

0:01

Voice Agent: Hi Lena, thanks for coming tonight. Got three minutes to tell us how it was?

0:06

Lena Marsh: Sure.

0:08

Voice Agent: Great. What stood out for you?

Voice Conversation

A Real Conversation, Not a Form

Three minutes, follow-up questions included. Guests say what they would never type into a survey: what stood out, what fell flat, what they would change.

Voice Agent · 00:42

u.

Voice Agent

Lena

u.

Voice Agent

Lena

Bar queue Needs attention

Structured Notes

Every Answer Becomes a Field, a Theme, a Quote

Underheard codes each conversation into scores, themes and quotes as it happens, so nothing depends on someone re-reading transcripts.

u.

Lena Marsh

Client kick-off · 3:04 call

Overall

Highlight

Needs attention

Would come again

4 / 5

Keynote

Bar queue

Yes

Transcript coded

Themes tagged Keynote Bar queue

Added to client report

Went Well / Needs Attention

Ranked by How Often Guests Raised It

Every quote sorts itself into what worked and what didn't, ranked by mention count, with the guests' own words as evidence.

Went well

0 mentions

Needs attention

0 mentions

Keynote61

“Short, and she told a story.”

Bar queue38

“Twenty minutes for a drink.”

Networking44

“Met three people I'll follow up with.”

Check-in27

“The line wrapped around the lobby.”

Venue52

“The terrace at sunset. Perfect.”

Ranked by mentions

Client Report

Walk Into the Client Debrief With the Plan Written

One branded report per event: what landed, what to change, who owns it. Send it to the client before they ask.

Client report

What went well · 3 findings

Needs attention · 2 findings

Next time · 3 changes Sent to client

u. PDF

Kick-off 2026

Report for Northwind

1. Add a second bar (38 mentions)

2. Open check-in 30 min earlier (27)

3. Keep the keynote format (61)

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Hear From Every Guest Within the Hour

A Real Conversation, Not a Form

Every Answer Becomes a Field, a Theme, a Quote

Ranked by How Often Guests Raised It

Walk Into the Client Debrief With the Plan Written

Agents That Handle Real Event Feedback

Works With Your Guest List and Your Client's Stack

Win the Next Brief. Not Just the Last One.